License Agreement

At SurveySides, we are committed to providing the highest quality survey platform while adapting to evolving technologies and best practices. As part of this commitment, we periodically evaluate and update our platform, tools, and features. This Legacy Policy outlines our approach to handling legacy features, tools, and data to ensure a seamless transition for our users.

Definition of Legacy Features

Legacy features are components, functionalities, or tools within SurveySides that are no longer actively maintained or supported due to technological advancements, changing user needs, or platform upgrades. While these features may still be available for use, they may eventually be phased out or replaced with more efficient alternatives.

Policy Guidelines

1. Notification of Changes

  • Users will be notified in advance of any planned deprecation or discontinuation of legacy features.
  • Notifications will be communicated via email, in-app messages, or announcements on our website.
  • We will provide a clear timeline for the phase-out process, including key dates for feature discontinuation.

2. Support for Legacy Features

  • Limited support may be provided for legacy features during their transition period.
  • Users are encouraged to migrate to updated tools or functionalities for continued support and enhanced performance.

3. Data Migration and Access

  • SurveySides will offer tools or services to assist users in migrating data from legacy features to new systems where applicable.
  • Users will have access to their data for a specified period before the final discontinuation of the legacy feature.

4. Replacement and Alternatives

  • In most cases, legacy features will be replaced with updated versions or alternative solutions that offer improved functionality and user experience.
  • Documentation and training materials will be provided to help users transition to the new features.

5. Feedback and Consideration

  • User feedback is highly valued during the transition process.
  • SurveySides will consider user input when planning updates or replacements for legacy features.

Contact Us

  • Email: support@synoverge.com
  • Address:The Summit, 3, Sunrise Park Road, Sunrise Park, Bodakdev, Ahmedabad, Gujarat 380054.