Privacy Policy

Welcome to SurveySides! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our survey platform, SurveySides.

By using our platform or accessing our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

Information We Collect

1. Information You Provide Directly

  • Account Information: When you sign up, we may collect your name, email address, organization name, and other relevant details.
  • Survey Data: Any data you input into the surveys or provide through the platform.
  • Support Requests: Information shared during interactions with our support team, such as problem descriptions or feedback.

2. Information We Collect Automatically

  • Usage Data: We collect data on how you interact with the platform, including survey responses, time spent, and features accessed.
  • Device Information: Details about the device, operating system, and browser used to access SurveySides.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services.

3. Third-Party Integrations

If you connect SurveySides to third-party tools (e.g., CRM systems, analytics platforms), we may collect data from those integrations as needed for functionality.

How We Use Your Information

  • To Provide and Improve Services: Deliver, maintain, and enhance our survey platform and its features.
  • Personalization: Tailor your experience based on your preferences and usage history.
  • Communication: Send service-related notifications, updates, and promotional materials (you can opt out of promotional emails).
  • Security: Monitor and enhance the security of our platform.
  • Compliance: Ensure compliance with legal obligations and resolve disputes.

Sharing Your Information

We do not sell your information. However, we may share your data in the following cases:

  • Service Providers: Trusted third parties who assist in delivering our services (e.g., payment processors, hosting providers).
  • Legal Requirements: When required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

Contact Us

  • Email: support@synoverge.com
  • Address:The Summit, 3, Sunrise Park Road, Sunrise Park, Bodakdev, Ahmedabad, Gujarat 380054.