IT agency streamlines employee feedback and sees results in 14 days

INDUSTRY

Information Technology

Client

A growing mid-sized IT services company with around 200 employees specializing in software development, product engineering and cloud solutions across diverse industry domains.

Challenges

  • Limited insights into employee satisfaction, engagement and well-being.
  • Manual HR surveys lacked scalability and led to low participation rates.
  • Inability to track departmental feedback trends and measure sentiment over time.
  • Lack of anonymous feedback discouraged honest employee input.
  • No data-driven approach to enhance workplace culture and employee retention.

Solution Provided

  • Implemented a customized employee survey system tailored to IT-specific organizational needs.
  • Automated feedback collection across teams and departments on a recurring basis.
  • Enabled anonymous submissions with advanced data visualization for HR teams.
  • Integrated with existing HRMS and internal tools for streamlined employee interaction.
  • Developed dashboards to track satisfaction, performance sentiment and engagement KPIs.

Results

  • Survey participation rate increased by 70%, providing a broader view of employee needs.
  • HR teams gained actionable insights to improve employee engagement and workplace satisfaction.
  • Reduction in employee turnover by 25% within the first two quarters of implementation.
  • Anonymous feedback built a culture of trust and transparency across teams.
  • Leadership teams leveraged insights to enhance communication, morale and retention strategies.

Proven Success

In just 2–3 weeks, Surveysides helped uncover key insights, improve experiences and make data-backed decisions faster than ever.

Ready to turn your problems into solutions with Surveysides?